fb7bet Terms and Conditions
Please read these terms carefully before using the fb7bet platform. This document forms a legal agreement between you and fb7bet.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Eligibility and Age Requirements
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting Rules
- 7. Responsible Gaming
- 8. Account Closure and Restrictions
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Changes to Terms
- 12. Dispute Resolution
Welcome to fb7bet. These Terms and Conditions ("Terms") apply to your use of the fb7bet platform and any of its services. By accessing the website, creating an account, or using any service, you agree to all the terms listed below. If you do not agree with these terms, please refrain from using fb7bet's services.
General Provisions
fb7bet is an online betting and casino platform that provides sports betting, slots, live casino, Ludo Quick, lottery, and other gaming services for users in Bangladesh.
1.1 Scope of Services
fb7bet's services include: cricket and other sports betting, online slot games, live casino table games, Ludo Quick, lottery, bonus and promotional offers, and a VIP membership program.
1.2 Language and Interpretation
These terms have been prepared in Bengali and will be interpreted in the legal context of Bangladesh. In the event of any ambiguity, fb7bet's interpretation will be considered final.
1.3 Definitions
- "Platform" — The fb7bet website and all associated services.
- "User" — Any person who operates a registered account on fb7bet.
- "Bet" — Any form of financial bet or wager.
- "Funds" — Money deposited in a user's account.
- "Bonus" — Promotional financial benefit provided by fb7bet.
Account Registration and Verification
Having a valid account is mandatory to enjoy the full services of fb7bet.
2.1 Registration Requirements
- Each individual may open only one account. Multiple accounts are prohibited.
- Providing accurate and truthful information at the time of registration is mandatory.
- The name on the account must match the name on the bank or mobile banking account.
- Registering with false information or using another person's identity will be treated as a legal offence.
2.2 KYC Verification
For large withdrawals or in specific circumstances, fb7bet may request any of the following documents to verify identity:
- Copy of National Identity Card (NID) or passport
- Proof of current address
- Proof of ownership of payment method
2.3 Account Security
- It is your responsibility to keep your login credentials (username and password) confidential.
- Allowing third parties to use your account is prohibited.
- If you suspect unauthorized access, notify our support team immediately.
- fb7bet is not liable for any loss resulting from unauthorized access by a third party.
Eligibility and Age Requirements
3.1 User Eligibility Conditions
- Must be at least 21 years of age.
- Using fb7bet's services from your location must not be prohibited by law.
- Registration from any country or region on fb7bet's restricted list is not permitted.
- fb7bet employees and their immediate family members may not place bets on the platform.
3.2 Age Verification
fb7bet may request proof of age at any time. Account activity may be limited until age is verified. If a user registers with a false age, the account will be closed and all winnings will be forfeited.
Deposits and Withdrawals
4.1 Accepted Payment Methods
fb7bet supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are completed in Bangladeshi Taka (BDT / ৳).
4.2 Deposit Rules
- Minimum deposit: ৳500 (for each method).
- The name on the deposit account must match the name on the fb7bet account.
- Deposits from third-party payment methods will not be accepted.
- fb7bet may temporarily hold suspicious transactions for investigation.
4.3 Withdrawal Rules
- Minimum withdrawal: ৳800.
- Withdrawals are generally processed within 1 hour.
- Withdrawals can only be sent to the account used for the deposit.
- Withdrawals may be held if bonus wagering requirements have not been met.
- Withdrawals may be delayed if a verification process is ongoing.
4.4 Transaction Errors
If there is an issue with a deposit or withdrawal due to a technical error, please contact our 24/7 live chat support. Any attempt to intentionally exploit a system error will result in immediate account closure.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New users will receive a 200% bonus on their first deposit, up to ৳20,000.
- Example: Deposit ৳1,000 and receive ৳2,000 in bonus, giving a total balance of ৳3,000.
- Example: Deposit ৳22,000 and receive a maximum ৳20,000 bonus, giving a total balance of ৳42,000.
- Bonus wagering requirement: 20 times (20x).
- Bonus funds cannot be withdrawn until the wagering requirement has been completed.
5.2 General Bonus Terms
- Each bonus offer has its own validity period and terms — please read the details on each promotion's page.
- fb7bet reserves the right to withdraw, modify, or cancel any bonus.
- Any attempt to earn bonuses through multiple accounts or fraud will result in cancellation of all bonuses and winnings.
- Bonuses may only be wagered on eligible games — bets placed on ineligible games do not count toward wagering progress.
5.3 VIP Cashback Program
fb7bet's VIP program has five tiers, each with weekly cashback benefits:
- Bronze — weekly cashback up to 0.2%
- Silver — weekly cashback up to 0.4%
- Gold — weekly cashback up to 0.6%
- Platinum — weekly cashback up to 0.8%
- Diamond — weekly cashback up to 1.0%
Advancement to a higher VIP tier depends on regular and active participation on the platform.
Betting Rules
6.1 General Betting Terms
- Before placing a bet, make sure your account has a sufficient balance.
- A confirmed bet cannot be cancelled, unless fb7bet decides to do so under special circumstances.
- fb7bet reserves the right to cancel bets placed after an event has started (late bets).
- fb7bet may cancel bets placed due to a technical error.
6.2 Quotes and Odds
- fb7bet reserves the right to change odds at any time.
- The odds at the time a bet is confirmed will be considered final.
- fb7bet reserves the right to cancel bets placed at odds that are clearly incorrect.
6.3 Result Determination
For sports betting, bets are settled after the official result is announced. In the case of disputed results, fb7bet will make a decision based on information from credible sources, and that decision will be considered final.
6.4 Prohibited Activities
- Match fixing or placing bets using insider information
- Arbitrage betting or bonus abuse
- Gaining an advantage through the use of multiple accounts
- Placing bets using software or automated tools
- Attempting to gain an unfair advantage by exploiting system errors or bugs
- Money laundering or using funds from illegal sources
Responsible Gaming
fb7bet is committed to responsible gaming. We believe gaming should be a source of entertainment, not income.
7.1 Self-Regulation Tools
- Deposit Limits: Users can set their own daily, weekly, or monthly deposit limits.
- Betting Limits: Users can set their own maximum amount per bet.
- Self-Exclusion: Users can request to have their account suspended for a specified period of time.
- Cooling-Off Period: The option to take a temporary break from gaming.
7.2 Support & Counseling
If you or someone you know is struggling with a gaming addiction, please contact our 24/7 live chat support. More detailed information is available on our responsible gaming page.
For more information, visit: Responsible Gaming page.
Account Closure & Restrictions
8.1 fb7bet's Rights
fb7bet reserves the right to temporarily suspend or permanently close any account without notice under the following circumstances:
- Any violation of these Terms and Conditions
- Fraud, deception, or attempts to gain unfair advantage
- Suspicion of money laundering
- Providing false information
- Operating multiple accounts
- Harassment or misconduct toward other users
- Court orders or legal obligations
8.2 User Rights
Users may also close their account at any time on their own initiative. Account closure requests can be submitted via live chat or email. Any balance remaining at the time of account closure will be refunded; however, any bonuses for which wagering requirements have not been met will be forfeited.
Privacy & Data Protection
fb7bet places the highest priority on protecting your personal information. We keep your information secure using SSL encryption and modern security technology.
9.1 Data Collection
- Personal information provided during the registration process
- Transaction information and history
- Technical information related to your device and browsing
- Gaming activity and preference data
9.2 Use of Data
Collected information is used to provide services, verification, fraud prevention, fulfillment of legal obligations, and improvement of service quality. Please read our Privacy Policy for more details.
Limitation of Liability
10.1 Service Availability
fb7bet always strives to provide uninterrupted service; however, service may be disrupted for the following reasons, and fb7bet is not liable in such cases:
- Server maintenance or upgrades
- Technical errors or cyberattacks
- Internet connectivity issues (on the user's end)
- Natural disasters or unforeseen circumstances
10.2 Limitation of Damages
fb7bet is not liable for any indirect, incidental, or consequential damages. In any circumstance, fb7bet's liability is limited to the actual funds deposited in the user's account.
10.3 Third-Party Services
fb7bet is not responsible for the operations of third-party game providers, payment processors, or other external services. If an issue occurs with a third-party service, the relevant provider should be contacted directly.
Changes to Terms and Conditions
fb7bet reserves the right to change, amend, or update these Terms and Conditions at any time.
11.1 Notice of Changes
- fb7bet will provide advance notice in the case of significant changes.
- Continued use of the platform after changes have been made will be considered acceptance of the new Terms and Conditions.
- The latest version of the Terms and Conditions will always be available on this page.
11.2 Previous Versions
Once the new Terms and Conditions take effect, the previous version will be automatically invalidated. However, any bets placed under the previous Terms and Conditions will be settled in accordance with those previous terms.
Dispute Resolution & Contact
12.1 Complaints Process
In the event of any dispute or complaint, please contact our support team first. We review all complaints fairly and impartially.
- Immediate assistance is available through our 24/7 live chat support.
- For complex disputes, please send full details via email.
- fb7bet will generally respond to complaints within seven business days.
12.2 Final Decision
The decision of fb7bet's management authority shall be considered final. A fair and transparent review is guaranteed in all disputes.
12.3 Contact Details
Email: [email protected]
Live Chat: Available directly on the website 24/7