fb7bet Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how fb7bet collects, uses, and stores your information.
1. Introduction and Scope
fb7bet (hereinafter referred to as "we", "our", or "the platform") is an online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy describes what information we collect when you visit the fb7bet website (https://fb7bet.cam), register, or use our services, how we use and store that information, and under what circumstances we share it with third parties.
By using our platform, you are considered to have given your consent to the terms described in this privacy policy. If you do not agree with any term in this policy, please refrain from using our services. fb7bet reserves the right to change this privacy policy at any time, and any changes will take effect as soon as they are published on the website.
2. Information We Collect
fb7bet collects various types of information. A detailed description of the information collected is provided below:
Personally Identifiable Information
Information you voluntarily provide at the time of account registration:
- Full name and date of birth
- Email address
- National ID card or passport number (for identity verification)
- Permanent address
- Payment account details (bKash, Nagad, Rocket, Upay numbers)
Usage and Transaction Information
Information collected automatically while you use the platform:
- Betting and gaming history
- Deposit and withdrawal transaction records
- Login times and account activity logs
- Device information (IP address, browser type, operating system)
- Cookie and session data
Communication Information
Information collected when you contact us:
- Live chat conversation records
- Email message contents
- Details of complaints and requests
- Any information provided to customer support
Verification Information
As part of the KYC (Know Your Customer) process:
- Scanned copy of national ID card
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method
- Selfie or photograph (if required)
3. Purpose of Information Use
fb7bet uses the information collected for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and maintain your account and to provide services |
| Transaction Processing | To securely process deposits and withdrawals and to keep transaction records |
| Identity Verification | KYC process to prevent fraud and to confirm age verification (21+) |
| Customer Support | To provide 24/7 assistance in resolving your complaints, questions, and issues |
| Security and Fraud Prevention | To detect unauthorized access to accounts and suspicious activity |
| Bonuses and Promotions | To verify eligibility and credit bonuses and rewards to your account |
| Platform Improvement | To analyze user experience and improve service quality |
| Responsible Gaming | Data analysis to identify and prevent problem gambling behavior |
4. Cookies and Tracking Technologies
What Are Cookies and How We Use Them
Cookies are small text files stored in your browser or on your device. fb7bet uses the following types of cookies:
- Essential Cookies: Essential for the basic functioning of the platform, such as maintaining login sessions and ensuring security.
- Functionality Cookies: To remember your preferences and settings, such as language preference and interface customization.
- Analytics Cookies: To collect website usage statistics and improve service quality.
- Security Cookies: To help detect and prevent fraudulent activity.
5. Sharing Information with Third Parties
fb7bet does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay for the purpose of processing transactions.
Necessary information may be shared with authorized verification organizations for KYC and age verification.
Information may be provided in response to a court order, legal claim, or a lawful request from a government authority.
Game providers and technology service companies receive only the limited information necessary to deliver their services.
6. Data Security Measures
Technical Security
fb7bet applies industry-standard security measures to keep your personal information protected:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through an encrypted connection.
- Data Encryption: Stored sensitive information is protected by strong encryption algorithms.
- Access Control: Only authorized personnel can access data, under strict role-based controls.
- Firewall and Security Monitoring: Systems are monitored 24 hours a day and suspicious activity is detected immediately.
- Two-Factor Verification: An additional verification layer is used for high-value transactions and account changes.
7. Data Retention Period
fb7bet retains your personal information only for as long as necessary. General guidelines are provided below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal obligations and dispute resolution |
| Transaction Records | Minimum 5 years | To comply with financial regulations |
| KYC Documents | 5 years after account closure | To meet regulatory requirements |
| Communication Records | 3 years | To improve customer service quality |
| Technical Logs | Maximum 12 months | Security monitoring and troubleshooting |
| Cookie Data | Session or maximum 12 months | To improve user experience |
Once the retention period ends, your information will be securely deleted or anonymized so that you can no longer be identified.
8. Your Rights and Options
You have the following rights regarding your personal information:
Right to Access
You have the right to know what personal information we hold about you and to receive a copy of it.
Right to Rectification
If your information is incomplete or incorrect, you can request that we correct it.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though exceptions may apply where legal obligations exist.
Right to Restrict Processing
In certain circumstances you have the right to request that the processing of your information be restricted.
Right to Data Portability
You may request the information we hold about you in a structured and commonly usable format.
Right to Object
You have the right to object to the processing of your data for specific purposes, particularly for marketing purposes.
9. Minor Protection
Age Restriction Policy
fb7bet provides services only to those aged 21 or above. We do not knowingly collect or process personal information of any minor.
Age verification is mandatory during account registration. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated data.
If you believe a minor is using our services, please notify us at [email protected].
10. Privacy Policy Changes
Updates & Changes
fb7bet reserves the right to review and update this privacy policy at any time. If there are any significant changes to the policy, we will publish a notice on the website and update the "Last Updated" date at the top of the policy.
Continued use of the platform after the updated policy is published will be considered your acceptance of the updated policy. We recommend that you visit this page regularly to stay informed about the latest policy.
11. Contact Us
Privacy-Related Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
For the fastest response, use our live chat support. Our Bengali-speaking support team is available seven days a week, twenty-four hours a day.
For detailed privacy-related requests, email us at: [email protected]
We are committed to responding to any privacy-related request as soon as possible. For more information, visit our FAQ page or read our Terms & Conditions.